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Building
Business Relationships That Last
Today, an organization's
reach extends far beyond its employees, network and walls. In the
world of eBusiness, the enterprise incorporates customers, partners, suppliers
and peers, with its own business processes, applications, technologies and
platforms.
eBusiness Integration
The need for integration cannot be stressed
enough. Your eBusiness application suite must be able to integrate with
your existing business and processes. Every organization have many
points that connect its business process with those of its customers and
partners. Back-office order processing, for example, meets the customer at
the electronic storefront. Request for proposals connect with many
potential partners at an electronic trading exchange. And the purchase
approval cycle starts with an online requisition from a supplier's catalogue.
The Internet is therefore an increasing
common point of intersection for business processes of all types. That is
why your company cannot separate eBusiness from Business.
Customer Relationship
Management
(CRM)
Whether your organization is new or
established. After investment of $ amount in A&P, your organization will need to
built a frame work to study the effectiveness of your campaign and get as much
information as possible of your business partners and customers demographics and
demands.
CRM applications assist organizations to
reach to its customers, but often, in-depth understanding of the customer,
awareness of service quality, and the presence of a "human touch", are lacking.
CRM applications will enable your company
to interact with each individual customer as the system will keep track of the
customer purchasing habits, interest and often providing an instant response to
their demand. By remembering each customer as they return, this will build
more customer loyalty and profits for your business in the long run.
Our company will study your business and
proposed a scalable solutions for your CRM needs. Some of our applications
do already have some CRM features. If your company custom made
applications for your business should you need specific features.
Supply Chain
Management
(SCM)
SCM applications are designed to service
your supply chain more efficiently by providing your trading partners to
interact with your company on an individual basis and monitoring their status
with your company in real time. Orders and confirmations will be closed at
a much lower cost, thus saving valuable marketing transaction cost and time.
Inventory level will also be much more efficient thus minimizing the risk of
over or under stocking to maximize your company's profit.
This leaves your marketing department to
focus on sales prospecting, management and planning. All the repetitive
task will be minimized thus reducing cost and increase efficiency.
Our company will study your business and
proposed a scalable solutions for your SCM needs. Some of our applications
do already have some SCM features. If your company custom made
applications for your business should you need specific features.
Proven Technology
Our CRM and SCM applications are proven
with satisfied clients. SabahTravelGuide.Com,
our investment project with MATTA is one fine example of our CRM and SCM modules
where it is a virtual mall with an automated back end for order processing for
MATTA members and customers.
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