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Building Business Relationships That Last

 

Today, an organization's reach extends far beyond its employees, network and walls.  In the  world of eBusiness, the enterprise incorporates customers, partners, suppliers and peers, with its own business processes, applications, technologies and platforms.

 

 

eBusiness Integration

 

The need for integration cannot be stressed enough.  Your eBusiness application suite must be able to integrate with your existing business and processes.   Every organization have many points that connect its business process with those of its customers and partners.  Back-office order processing, for example, meets the customer at the electronic storefront.  Request for proposals connect with many potential partners at an electronic trading exchange.  And the purchase approval cycle starts with an online requisition from a supplier's catalogue.

 

The Internet is therefore an increasing common point of intersection for business processes of all types.  That is why your company cannot separate eBusiness from Business.

 

 

Customer Relationship Management (CRM) 

 

Whether your organization is new or established. After investment of $ amount in A&P, your organization will need to built a frame work to study the effectiveness of your campaign and get as much information as possible of your business partners and customers demographics and demands.

 

CRM applications assist organizations to reach to its customers,  but often, in-depth understanding of the customer, awareness of service quality, and the presence of a "human touch", are lacking. 

 

CRM applications will enable your company to interact with each individual customer as the system will keep track of the customer purchasing habits, interest and often providing an instant response to their demand.  By remembering each customer as they return, this will build more customer loyalty and profits for your business in the long run.

 

Our company will study your business and proposed a scalable solutions for your CRM needs.  Some of our applications do already have some CRM features.  If your company custom made applications for your business should you need specific features.

 

 

Supply Chain Management (SCM)

 

SCM applications are designed to service your supply chain more efficiently by providing your trading partners to interact with your company on an individual basis and monitoring their status with your company in real time.  Orders and confirmations will be closed at a much lower cost, thus saving valuable marketing transaction cost and time.  Inventory level will also be much more efficient thus minimizing the risk of over or under stocking to maximize your company's profit.

 

This leaves your marketing department to focus on sales prospecting, management and planning.  All the repetitive task will be minimized thus reducing cost and increase efficiency.

 

Our company will study your business and proposed a scalable solutions for your SCM needs.  Some of our applications do already have some SCM features.  If your company custom made applications for your business should you need specific features.

 

Proven Technology

 

Our CRM and SCM applications are proven with satisfied clients.  SabahTravelGuide.Com, our investment project with MATTA is one fine example of our CRM and SCM modules where it is a virtual mall with an automated back end for order processing for MATTA members and customers.

 

 

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